privacy-policy

This Privacy Notice belongs to Dodo Boxes ("Company", "we", "us" or "our"). It describes how and why we collect, store, use and/or share ("process") your information when you use our services ("Services"), including:

- Visit our website at https://www.dodoboxes.com, or any website of ours that links to this Privacy Notice

- Engage with us in other related ways — including any sales, marketing, or events

 

QUESTIONS OR CONCERNS?

Reading this Privacy Notice will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, please contact us at support@dodoboxes.com.

 

This summary provides key points from our Privacy Notice, but you can find out more details about any of these topics by using our table of contents below to find the section you are looking for.

 

WHAT PERSONAL INFORMATION DO WE PROCESS?

When you visit, use, or navigate our Services, we may process personal information depending on how you interact with Dodo Boxes and the Services, the choices you make, and the products and features you use. This may include your name, billing and shipping address, email address, phone number, order details, and payment-related information processed by our payment service providers.

 

DO WE PROCESS ANY SENSITIVE PERSONAL INFORMATION?

We do not intend to process sensitive personal information. If we ever need to do so, we will only process it when necessary with your consent or as otherwise permitted by applicable law.

 

DO YOU RECEIVE ANY INFORMATION FROM THIRD PARTIES?

We may receive information from public databases, marketing partners, social media platforms, advertising partners, and other outside sources (for example, when you interact with our ads on Facebook, Google, or TikTok).

 

HOW DO YOU PROCESS MY INFORMATION?

We process your information to provide, improve, and administer our Services, to process your orders and payments, to communicate with you about your orders or inquiries, for security and fraud prevention, and to comply with applicable law. We may also process your information for marketing purposes with your consent. We only process your information when we have a valid legal reason to do so.

 

IN WHAT SITUATIONS AND WITH WHICH TYPES OF PARTIES DO WE SHARE PERSONAL INFORMATION?

We may share information in specific situations and with specific categories of third parties, including:

- Logistics and shipping providers, to deliver your order

- Payment service providers, to process your payment

- Our e-commerce platform provider, SHOPLINE, which hosts our store

- Advertising and analytics partners (such as Google, Facebook, TikTok), under appropriate consent mechanisms

- Authorities or other third parties, if required by law or to protect our rights

 

HOW DO WE KEEP YOUR INFORMATION SAFE?

We have organizational and technical processes and procedures in place to protect your personal information. However, no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information.

 

DATA RETENTION

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including to satisfy legal, accounting, tax or reporting obligations. For order-related information, we normally keep records for up to 7 years after your latest order, after which the data will be deleted or anonymized.

 

COOKIES AND TRACKING TECHNOLOGIES

Our website uses cookies, tags, web pixels and similar technologies to improve your browsing experience, analyze site traffic, and support marketing activities. We use four types of cookies:

- Strictly Necessary Cookies: required for the website to function; cannot be disabled.

- Functional Cookies: remember your preferences; may be disabled.

- Performance/Analytic Cookies: help us understand how the site is used; may be disabled.

- Advertising/Targeting Cookies: used for personalized ads; only active with your consent.

You may manage or withdraw your cookie consent at any time via the "Manage Cookies" link in our website footer, or through your browser settings. Disabling cookies may affect some website functionality.

 

WHAT ARE YOUR RIGHTS?

Subject to applicable data protection law (including the EU GDPR), you have the right to:

- Access the personal data we hold about you

- Request correction of inaccurate or incomplete data

- Request deletion of your personal data

- Request restriction of processing

- Request data portability

- Object to processing based on our legitimate interests or to direct marketing

- Withdraw your consent at any time, where processing is based on consent

You also have the right to lodge a complaint with your local data protection supervisory authority.

 

HOW DO I EXERCISE MY RIGHTS?

The easiest way to exercise your rights is by contacting us at support@dodoboxes.com. We may ask you to verify your identity before processing your request. We will respond to any request within the time required by applicable data protection law.

 

CHANGES TO THIS PRIVACY NOTICE

We may update this Privacy Notice from time to time. We encourage you to review this page periodically. The date at the top of this page indicates when it was last revised.

 

CONTACT INFORMATION

If you have any questions about this Privacy Notice, please contact us at support@dodoboxes.com.